Just what you need ... Delivered.™
Hobbyists to Professionals, Farmlands to the City, a Handful or Truckload ... We Deliver Everywhere!
Having over thirty years of experience in the metals supply industry, we realize the importance of our customers receiving the material they need, when they need it. Our exceptional ability in cutting material to size and shipping fast, makes us a valuable resource for your projects, Large or Small. All Metals Depot employees pride themselves in processing orders accurately, efficiently, and shipping orders on time. If you require Same Day or Expedited Service, please give our Customer Service Center a call at 1-859-745-2650.
Delivery Service Type | *Typical Processing Time | *Estimated Delivery |
| FedEx Smart Post via USPS | 1 – 5 Days | 2 - 10 Days |
Ground | 1 – 5 Days | 2 – 8 Days |
3rd Day | 1 – 5 Days | 2 – 6 Days |
2nd Day Air | 1 – 5 Days | 1 – 5 Days |
Next Day Air | 1 – 5 Days | 1 – 4 Days |
Expedited 2nd Day Air | Same or Next Day | 2 Days |
Expedited Next Day Air | Same or Next Day | 1 Day |
Standard LTL Freight | 1 – 5 Days | 1 – 8 Days |
Expedited LTL Freight | Same or Next Day | 1 – 5 Days |
* All times are estimates based on business days, order complexity, stock availability, delivery location, and order payment status.
Order Processing
Most orders are processed and shipped within 1 – 5 business days. Cut to Size and orders requiring special processing such as GALVANIZING, plasma, laser, or water jet cutting may require additional time to complete depending on the quantity. Unlike many consumer products that are pre-boxed and ready to ship, industrial metals are processed from mill sizes and custom packaged per order. Metals Depot takes great care to assure that each order meets our customer’s expectations in accuracy, quality and packaged well to arrive undamaged.
Expedited Processing
Orders placed via Next Day Air or Second Day Air delivery service will receive special attention and our warehouse will make every effort to process and ship your order within 24 hours depending on available inventory. If you require same day processing and shipping please give our customer service center a call to verify our ability to meet your request. Additional fees may apply.
Emergency Processing
Metals Depot understands that at times you may have an emergency situation and need your order immediately. We are here to help and can usually accommodate your request, whether it be Same Day or Next Day AM delivery. Please contact our customer service center with your request and we will make every effort to get just what you need … when you need it. Additional fees may apply.
Standard Delivery
Metals Depot offers nationwide delivery via Standard Ground or 3rd Day service by UPS and FedEx for orders less than 100lbs, 8ft or less in length, and 3ft x 4ft and under in size. All orders exceeding these parameters ship via Metals Depot truck, LTL Freight Truck, LTL flatbed truck, or various authorized vendor owned trucks.
Expedited Delivery
When you need your order right away, Metals Depot offers nationwide delivery via Next Day Air or 2nd Day Air service by UPS and FedEx for orders less than 100lbs, 8ft or less in length, and 3ft x 4ft and under in size. Larger orders are shipped via Metals Depot truck, LTL Air Freight, LTL Freight Truck Guaranteed, or various authorized vendor owned trucks. Additional fees may apply.
Large Order Delivery
Metals Depot delivers orders of all sizes, from just a handful to truck loads. We are not limited in quantity or weight, and have many options available to deliver just what you need regardless of size. Please contact our customer service center for special pricing on your larger orders and arrange for your best delivery option.
Worldwide Delivery
Everyday Metals Depot ships industrial metal to customers located throughout the United States, Canada, Mexico, and in over 100 countries around the world. Smaller orders ship via UPS, FedEx, USPS or DHL worldwide services, and larger orders ship via UPS or FedEx Air or Ocean Freight. You are also welcome to use your preferred shipping service and have them pick up from our warehouse. In addition, we have the equipment and experience to load ocean containers and use ISPM 15 compliant packaging when required. Please email our customer service center for your international order inquiries.
Packaging
Metals Depot uses custom, proprietary packaging methods developed over many years of experience delivering orders of all sizes and shapes worldwide. Our greatest concern is that your order arrives at your door step, on-time and undamaged. In the event that your package is damaged, contact our customer service center immediately. Please see link below for more information concerning delivery of your order. Certain terms and conditions apply.
Receiving your Order
UPS and FedEx will deliver right to your door with no signature required. However, all LTL Freight orders and vendor truck deliveries are Freight on Board. This means that you are responsible for the unloading of your order from the delivery truck. Any additional services such as tail gate service or inside delivery may cost extra and are your responsibility. Please make sure you inspect all deliveries for damage prior to signing the driver's delivery receipt. Once you sign without noting any damage or exceptions, the material belongs to you. See your order and shipping confirmations or this link for important information regarding accepting deliveries. Delivery Terms
Customer Satisfaction is Our Priority!